National Council for State Authorization Reciprocity Agreements
UNT is a member of the National Council of Reciprocity Agreements (NC-SARA). The State Authorization Reciprocity Agreement is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state.
Please visit nc-sara.org for more information.
Complaint Process for UNT Students Enrolled in Distance Education and Off-Campus Courses
The University of North Texas is committed to addressing student concerns and complaints. The U.S. Department of Education requires institutions offering distance education to provide enrolled and prospective students the contact information to file complaints with the institution’s accrediting agency and with an appropriate state agency in the student’s home state.
A UNT student with a complaint should first follow the UNT complaint policy.
If UNT does not resolve the problem to the student’s satisfaction, the student may file a complaint with the designated agency in the state where they are receiving instruction or with UNT’s accrediting agency using the contact information provided below.
For Students within Texas:
Texas Higher Education Coordinating Board (THECB)
Please review the THECB’s student complaint process information prior to initiating contact.
For Students Enrolled in UNT Distance Education and Off-Campus Courses or Programs Outside of Texas:
Complaints should be filed in the state where the student is receiving instruction, not in the state in which the student resides. A link to the agency responsible for higher education and the student complaint process in each state is provided below.
Regional Accrediting Agency
The University of North Texas is accredited by the Southern Association of Colleges and Schools (SACS) Commission on Colleges.
Address: 1866 Southern Lane, Decatur, Georgia, 30033-4097
Phone: (404) 679-4500
Fax: (404) 679-4528
Complaint Process: sacscoc.org/app/uploads/2019/07/complaintpolicy.pdf