The Faculty Helpdesk provides technical support for UNT faculty and staff for UNT’s Canvas learning management system (LMS) and supported third-party LMS integrated tools.
Types of LMS Support Provided
- Guides, Tips, and How-tos
- Technical Troubleshooting
- LMS Access and Enrollment
- Reviewing Student Activity within a Course
- Third-party Integrated Tools:
Location and Hours
Regular Hours
You can reach the helpdesk via phone at (940) 369-7394, email at clearhelp@unt.edu, or using our new chat link.
After hours, faculty may also contact the UIT Helpdesk (940-565-2324) to report outages with Canvas. For Canvas resources, please visit our Canvas information page.
| HOURS - Fall and Spring | |
|---|---|
| Monday - Thursday | 8:00 a.m. to 5:00 p.m. 5:00 p.m. to 9:00 p.m. (via phone and email) |
| Friday | 8:00 a.m. to 5:00 p.m. |
| Saturday | 11:00 a.m. to 3:00 p.m. |
| Sunday | CLOSED |
| HOURS - Summer | |
|---|---|
| Monday - Friday | 8:00 a.m. to 5:00 p.m. |
| Saturday | 11:00 a.m. to 3:00 p.m. |
| Sunday | CLOSED |