Canvas Support

The CLEAR Faculty Helpdesk provides technical support for UNT faculty and staff for UNT’s Canvas learning management system (LMS) and supported third-party LMS integrated tools. 

Types of LMS Support Provided

Location and Hours

Regular Hours

Due to COVID-19 concerns, we are temporarily not providing walk-in assistance. You can reach the helpdesk via email at clearhelp@unt.edu or using our new chat link.

After hours, faculty may also contact the UIT Helpdesk (940-565-2324) to report issues with Canvas. For Canvas resources, please visit our Canvas information page.

Temporary Extended Hours
Monday - Friday 8:00 a.m. to 5:00 p.m.
5:00 p.m. to 9:00 p.m. (via chat and email)
Saturday 9:00 a.m. to 5:00 p.m.
Sunday 12:00 p.m. to 4:00 p.m.
HOURS - Fall and Spring
Monday - Thursday 8:00 a.m. to 5:00 p.m.
5:00 p.m. to 9:00 p.m. (via phone and email)
Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED
HOURS - Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED