Center for Learning, Experimentation, Application, and Research

Canvas Support

The CLEAR Faculty Helpdesk provides technical support for UNT faculty and staff for UNT’s Canvas learning management system (LMS) and supported third-party LMS integrated tools. 

Types of LMS Support Provided

Location and Hours

Regular Hours

Due to COVID-19 concerns, we are temporarily not providing walk-in assistance. You can reach the helpdesk via phone at (940) 369-7394, email at clearhelp@unt.edu, or using our new chat link.

After hours, faculty may also contact the UIT Helpdesk (940-565-2324) to report issues with Canvas. For Canvas resources, please visit our Canvas information page.

HOURS - Fall and Spring
Monday - Thursday 8:00 a.m. to 5:00 p.m.
5:00 p.m. to 9:00 p.m. (via phone and email)
Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED
HOURS - Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED