Blackboard & Canvas Support

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The CLEAR Faculty Helpdesk provides technical support for UNT faculty and staff for UNT’s Canvas and Blackboard learning management systems (LMS) and supported third-party LMS integrated tools. 

Types of LMS Support Provided

Location and Hours

We are located in Chilton 112C during the hours listed below (no appointment needed). You can also call (940-369-7394) or email us at clearhelp@unt.edu

After hours, faculty may contact the UIT Helpdesk (940-565-2324) to report issues with Blackboard Learn or Canvas. For Blackboard-only support, please visit our Blackboard Faculty Support page.

HOURS - Fall and Spring
Monday - Thursday 8:00 a.m. to 5:00 p.m.
5:00 p.m. to 9:00 p.m. (via phone and email)
Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED
HOURS - Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED