Blackboard Faculty Support

Please note that Canvas is now UNT’s sole learning management system. Students will only be allowed to access Blackboard to allow for the completion of an incomplete. All faculty will lose access to Blackboard after March 12019.

Timeline

  • 1/1/2019: All students lose access to Blackboard. Exceptions will be made for students needing to complete work for a course incomplete. All Blackboard incompletes MUST be completed before 12/18/2019.
     
  • 3/1/2019: All Faculty lose access to Blackboard. Exception access to a backup instance of Blackboard via a separate URL will be granted for grade disputes and for faculty that need to retain access to facilitate a student with an incomplete.
     
  • 12/18/2019: The Blackboard server will be decommissioned. All incompletes must be resolved prior to this date. If for some reason a student still needs to complete work, the student’s assignments and grades will need to be exported and any necessary coursework will need to be completed in Canvas.

Faculty Resources

Blackboard to Canvas Migration
Moving from Blackboard Learn to Canvas? Click here to submit your Canvas Migration Request or sign up for upcoming Canvas training sessions. The CLEAR Helpdesk gives support for courses in both Blackboard and Canvas. 

End-of-Semester Tasks
Blackboard tasks for the semester's end.

Blackboard Policies
Policies that all instructors who use Blackboard should familiarize themselves with. 

FAQs
Frequently asked questions provided by Blackboard.  

Outages and Scheduled Maintenance

Check back for updates on internet outages and system malfunctions.

Blackboard Learn is unavailable every Saturday night from 11:00pm until 2:00am CDT Sunday morning for system maintenance. Occasionally the date and times may change to accommodate for extended maintenance windows. You can find maintenance notifications in the right column of Blackboard's login page, learn.unt.edu.

Contact Us

The CLEAR Faculty Helpdesk is available at (940) 369-7394 or clearhelp@unt.edu, and is located in Chilton Hall 112C. We're happy to help with any questions you have regarding both Blackboard Learn and other supported technologies.

For immediate assistance outside our normal hours, contact the UIT Help Desk at 940-565-2324 or by email at helpdesk@unt.edu.

Students should contact the IT Helpdesk if they have problems logging in to Bb Learn. For issues inside a particular course (such as broken links, content, quiz, or assignment availability, or for resetting quizzes or exams), students should contact the instructor of that course.

For help designing and reviewing your online course, contact your department's Instructional Consultant. They have considerable expertise in best practices for teaching in the online learning environment and in designing online courses that meet national quality standards.

Accessibility

Blackboard is committed to ensuring that the platform is usable and accessible. The code and user interface design techniques are continually audited to ensure that the application is usable by everyone, to the greatest extent possible, regardless of age, ability, or situation. For more information on how to make your accessible, see Blackboard Help