Respondus LockDown Browser

Respondus LockDown Browser™ is a custom browser that locks down the testing environment within Blackboard. It prevents students from accessing an exam within a regular browser. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading.

For technical support, contact the CLEAR Faculty Helpdesk. Students who encounter problems taking a test with LockDown Browser should immediately contact their instructor or instructor-assigned proctor. 

Email: clearhelp@unt.edu
Phone: 940-369-7394

Click on the options below to learn how Respondus LockDown Browser is used within Canvas and Blackboard.

Canvas

Configure a Quiz with LockDown Browser

To set up a quiz in Canvas that requires students to use LockDown Browser, follow these steps:

  1. Make sure the quiz has been created in the Canvas course.
  2. Select LockDown Browser in your course's left-hand menu. If you don't see the LockDown Browser option, place "external_tools/1669" at the end of your course's URL. Example: https://unt.instructure.com/courses/1234567/external_tools/1669
  3. Select "Continue to LockDown Browser" at the bottom right.
  4. A list of quizzes in the course will be displayed. Quizzes labeled with “Required” under "LockDown Browser" require students to use LockDown Browser. Quizzes labeled with “Not Required” do not require students to use LockDown Browser.
  5. To change the settings, click on the grey drop-down button to the left of a quiz name. Select "Settings," then select "Require Respondus LockDown Browser for this exam."  
  6. You can select "Require LockDown Browser to view quiz feedback and results." Under "Password Settings," you may create an access code that students must enter to start the quiz.
  7. If you wish to use Respondus Monitor, select "Require Respondus Monitor for this exam" under "Monitor Webcam Settings."
  8. Click "Save + Close."

Respondus Monitor Feature in Canvas

Respondus Monitor is a webcam feature for LockDown Browser that records students during their exam. Instructors can require students to use a webcam and microphone with Respondus Monitor. After the student has completed the exam, an instructor can review the details of the exam and watch the recorded videos.

Enable Respondus Monitor for an Exam

If you choose to use Respondus Monitor, additional settings will appear while configuring a quiz with LockDown Browser (explained above). To require all students use a webcam during the exam, select “Require Respondus Monitor for this exam” (step 7, above).

Tip: To ensure your first exam using Respondus Monitor runs smoothly, have students take an ungraded practice quiz that requires the use of LockDown Browser and a webcam before taking a graded exam.

Review Webcam Videos

If students were required to use Respondus Monitor, instructors can access information about the exam sessions and review the recorded videos.

  1. Return to your Canvas course and select "Lockdown Browser" from the left-hand navigation bar.
  2. Select the drop-down arrow to the left of the exam title, then select Video Review.
  3. A class roster will be shown, along with the date, time, duration of the test, and grade (if applicable).
  4. You may then click the "+" to the left of the student's name to review the exam details.

Student Access

When students access a quiz that requires Respondus LockDown Browser, they will see a message (shown below) that tells them to launch LockDown Browser and provides a download link in case they have not yet downloaded the program.

Once a student has downloaded Respondus LockDown Browser, they must open the program. A pop-up for "Choose Server" (pictured below) will appear that says "More than one e-learning system is used at your institution. Please select the appropriate system from the list below. The student must choose "UNT Denton Canvas."

After opening LockDown Browser, the student must then navigate to their course and begin the quiz.

Additional Guides, Manuals, and Tutorials

Blackboard

Configure a Test with LockDown Browser

To set up a test in Blackboard that requires students to use Respondus LockDown Browser, follow these steps:

  1. Make sure the test has been deployed in the Blackboard course.
  2. From the Control Panel in your Blackboard course, click on "Course Tools" and select "Respondus LockDown Browser."
  3. Select "Continue to LockDown Browser" at the bottom right.
  4. A list of deployed tests will be displayed. Tests labeled with “Required” require students to use LockDown Browser, and tests labeled with “Not Required” do not.
  5. To change the settings, click on the grey drop-down button to the left of a quiz name. Select "Settings," then select "Require Respondus LockDown Browser for this exam."  
  6. You can select "Require LockDown Browser to view quiz feedback and results." Under "Password Settings," you may create an access code that students must enter to start the quiz.
  7. If you wish to use Respondus Monitor, select "Require Respondus Monitor for this exam" under "Monitor Webcam Settings."
  8. Click "Save + Close."

Warning! This is the only place that you should edit the password. A password will be automatically created within the test's settings. This will not alter the password that you have set (step 6, above), and this automatic password should not be changed.

Enabling the LockDown Browser Building Tool in Blackboard

If LockDown Browser does not appear under "Course Tools," follow the instructions below to make it available:

  1. Go to your course in Blackboard. 
  2. Under the "Control Panel," click on "Customization."
  3. Select "Tool Availability."
  4. Click the "Available" checkbox beside the Respondus LockDown Browser row.
  5. Click "Submit" at the bottom right to enable the Building Block for your course.

Respondus LockDown Browser Passwords

Respondus LockDown Browser within Blackboard Learn relies on its “password” feature for Blackboard tests. Please note the following details:

  1. The Respondus LockDown Browser Building Block publishes a special password to the “password” field in “Test Options” for the Blackboard test. This special password, which is used by Respondus LockDown Browser, should not be edited by the instructor. Editing this password will prevent the test from working within LockDown Browser.
  2. If the instructor wants students to enter a password before a test is started in Respondus LockDown Browser, the password must be entered in "LockDown Browser Settings" as outlined in the “Configuring a Test With LockDown Browser” instructions described above.
  3. Do not change the name of the test within Blackboard once it has been set up for use with Respondus LockDown Browser.

Tip: If students indicate that they are unable to access a test because they are being prompted for a password (or that the password provided to them doesn’t work), it usually indicates that they are trying to access the test with a standard browser instead of Respondus LockDown Browser.

Student Access

When students access a quiz that requires Respondus LockDown Browser, they will see a message (shown below) that tells them to start Respondus LockDown Browser and navigate back to this assessment. To download Respondus LockDown browser, students can visit the Respondus LockDown Browser website.

Once a student has downloaded Respondus LockDown Browser, they must open the program. A pop-up for "Choose Server" will appear that says "More than one e-learning system is used at your institution. Please select the appropriate system from the list below. The student must choose "BB @ UNT."

After opening LockDown Browser, the student must then navigate to their course and begin the test.

Respondus Monitor in Blackboard

Respondus Monitor is a webcam feature for LockDown Browser that records students during their exam. By using Respondus Monitor, instructors can require a student to use a webcam and microphone with LockDown Browser. After the student has completed the exam, an instructor can review the details of the exam and watch the recorded videos.

Enabling Respondus Monitor for an Exam

If you choose to use Respondus Monitor, additional settings will appear in the LockDown Browser Dashboard. To require all students to use a webcam during the exam, select "Require Respondus Monitor for this exam."

Tip: To ensure your first exam using Respondus Monitor runs smoothly, have students take an ungraded practice quiz that requires the use of LockDown Browser and a webcam before taking a graded exam.

Reviewing Webcam Videos

To review student videos:

  1. Return to the Blackboard Control Panel, select “Course Tools,” then “Respondus LockDown Browser.”
  2. Select the drop-down arrow to the left of the exam title, then select “Video Review.”
  3. A class roster will be shown, along with the date, time, duration of the test, and grade (if applicable).
  4. You may then click the “+” to the left of the student’s name to review the exam details.

Additional Guides, Manuals, and Tutorials

Accessibility

The Mac and the iPad version of LockDown Browser work with VoiceOver (the standard screen reader that comes with the Mac OS and iOS) and requires no additional effort by the user. The Windows version of LockDown Browser requires the user to change the shortcut name (i.e. a command line flag) in order to enable the accessibility features at startup.

Download LockDown Browser (Student Edition)*

The Student Version of LockDown Browser uses a standard Windows or Mac installer. This download link is unique for UNT and can be used by faculty or students:

*Don't use the "Student Edition" of LockDown Browser on UNT-owned computers; use the "Lab Edition" instead. Log in with your UNT credentials to Download the Lab Edition.

Sage Hall Testing Center

Respondus LockDown Browser (LDB) is installed on the 160 machines in the Sage Hall Testing Center (http://it.unt.edu/test). You can find more information about the testing center and make a reservation for your class to take an exam there at http://it.unt.edu/test

When completing the reservation form for the exam, you must enter Respondus LockDown Browser within the Software Restrictions and/or Requests blank.